Global Payments Leader: Innovating Across Continents

Hi, I'm Pia – Product Lead Crafting Customer-Centric FinTech Experiences

I’m a Global Payments Product Leader with 9+ years of experience driving strategic initiatives across India, Southeast Asia, and North America. I specialize in designing and scaling innovative payment systems, leading three 0-to-1 product launches, and blending global scalability with local market precision. I’m passionate about shaping the future of payments through customer-focused solutions and strategic partnerships.


Money Moves & Tech Talks 🎧


Key Achievements and Impact

Three 0-to-1 Product Launches

Successfully launched cloud-based platforms, multi-currency systems, and tailored B2C/B2B payment solutions to meet diverse market needs.

Customer-Centric Excellence

As a graduate of the Citi Client Obsession Academy, I bring a data-driven and user-focused approach to solving complex challenges.

Global Scalability with Local Precision

Led the creation of products that navigate local regulatory frameworks while scaling seamlessly across international markets.

Proud Projects: From 0 to 1

1

Mastercard Launch 2020

Led a global rollout across SEA, NAM, and EMEA during the pandemic, managing everything online while ensuring team safety.

2

Push Notification System

Developed a sophisticated notification system for private customers with categorization and transfer cancellation features.

3

Currency Conversion for Mobile App

Implemented seamless currency conversion functionality for Citibank's mobile application.

Core Skills and Expertise

Payment Systems

Expert in ACH, wire transfers, card networks, digital wallets, and REST API integration for seamless payment processing

Product Management

Strategic roadmap development, agile backlog prioritization, and end-to-end product lifecycle management with focus on ROI

Data-Driven Approach

Advanced data analytics, A/B testing, metrics-driven decision making, and strategic KPI development and tracking

Customer Focus

Skilled in user research methodologies, empathy interviews, journey mapping, and implementing VOC programs for product enhancement

People Management

Leadership of cross-functional teams, mentoring junior PMs, stakeholder management, and fostering collaborative environments

Banking Operations

Deep understanding of core banking systems, end-to-end settlement processing, reconciliation workflows, and transaction monitoring

Global Payment System Experience

Expertise in international payment networks, multi-currency processing, and cross-border payment regulations

Go-to-Market Strategy

Development of comprehensive GTM strategies, market analysis, competitive positioning, and successful product launches across regions

Meet the Innovators Shaping Global Payments

At the heart of our payment solutions lies a passionate team of experts who blend technical mastery with creative problem-solving. Together, we're transforming how businesses and consumers experience financial transactions across the globe.

Visionary Leadership Driving Change

Working closely with our senior leadership has fostered a culture of mentorship and innovation, driving our success in global payment solutions.

Global Launch Champions: Mastercard 2020

Our dedicated team that successfully launched and scaled the Mastercard integration across three continents, demonstrating exceptional resilience and collaboration during the global pandemic.

Awards and Recognition

Citi Client Obsession Award

Recognized for solving critical customer pain points.

Best Employee Award

Received in both 2021 and 2022 for outstanding performance.

Mastercard Launch Recognition

Honored for successful collaboration with Citi in 2020.

Education and Certifications

Education

  • BE Honors, Electrical Engineering, RGPV
  • University of Washington (Software Product Management Technical Diploma)

Certifications

  • Advanced: Generative AI for Developers Learning Path
  • Introduction to Large Language Models
  • Blockchain and Bitcoin Fundamentals

Let's Transform Global Payments Together

I'm passionate about leveraging my decade of global payments expertise to drive meaningful innovation in your organization. With my track record in scaling payment solutions across continents and your organization's market leadership, we can create transformative solutions that redefine the future of financial transactions.

Let's Connect

📧 Email: priya.dubey1109@gmail.com
📱 Phone: +1 (206) 538-1857

Let's Build Together

Ready to tackle the next frontier in payments technology? Let's combine your vision with my expertise to create innovative solutions.

Innovation in payments isn't just about technology—it's about creating accessible financial solutions that empower businesses and individuals worldwide.

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